Questions about United Community online banking login, enrollment, transfers, mobile deposit and security.
How do I sign in to United Community Bank online banking?
Open ucbi.com, use the Login box in the top-right corner, enter your Login ID and password and select Log In. Enter a one-time passcode on new devices. The United Community Bank online banking dashboard then opens.
Is United Community online banking free?
Yes. United Community Bank online banking, the mobile app, Bill Pay, Zelle®, mobile deposit, eStatements and alerts carry no monthly fee for personal customers. Business treasury services are priced separately.
What do I need to enroll in UCBI online banking?
An open United Community Bank account, the account number from your check (middle digits), your SSN or EIN and a phone or email on file.
Can I use United Community Bank online banking on my phone?
Yes. Use ucbi.com in a mobile browser or the United Community Bank Mobile App for iPhone and Android. The app uses the same online banking login.
How fast is mobile deposit at United Community Bank?
Checks deposited through the app before the daily cutoff typically post the next business day. New online banking users may have lower limits at first.
How do I transfer to another bank from United Community online banking?
After login open Transfers, add an external account, verify the trial deposits, then schedule one-time or recurring transfers.
Does United Community Bank online banking support Zelle®?
Yes. Enroll in Zelle® after United Community Bank online banking login with your email or U.S. mobile number. There is no fee from United Community Bank.
How secure is the United Community Bank online banking login?
TLS encryption, multi-factor passcodes on new devices, automatic session timeout and fraud monitoring protect every UCBI login. Three failed attempts lock the account.
Can I see my mortgage in United Community online banking?
Yes. Mortgage, home equity, auto and personal loans from United Community Bank appear after login with payment and payoff options.
What is the United Community Bank routing number for online transfers?
Use 061112843 for ACH and wires to any United Community Bank account.
What if my United Community Bank online banking is locked?
Select Forgot Login/Unlock on the login screen or call Customer Support at 1-800-822-2651 (Mon-Fri 8-6 ET, Sat 9-12 ET).